The most flexible and transparent call answering solution in the industry provides responsive, world-class service to callers 24 hours a day, 7 days a week.
The Leasing Center is a full-service contact center that operates as a natural extension of your leasing office. From scheduling appointments with new leads, to locked-out residents, to handling maintenance requests and answering resident questions, we can handle the many experiences within your customers’ journey.
A 24/7 hotline allows properties to update the Leasing Center with protocol changes or other important information.
Enhance your Leasing Center experience with the latest innovation in leasing automation. Redd Voice can be deployed via phone and text as a 24/7 virtual assistant capable of answering basic leasing questions, confirming pricing and availability, and scheduling tours for prospective renters.
Redd Voice provides more options for callers, reduces wait times and allows leasing professionals to focus on more complex calls and residents with urgent needs. Redd responds to over 100 common questions using existing property information to provide accurate answers with minimal setup.
Our personable associates take great care to make sure that your residents and prospects are given the best possible customer experience.
We surveyed over 10,000 callers to determine the value of their interactions with Leasing Center agents.
